Artificial Intelligence literacy and Digital Communication Competencies of Librarians as Predictors of Service Delivery in state University libraries in South-South, Nigeria.
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Date
2025
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Department of Library and Information Science at the University of Nigeria, Nsukka.
Abstract
The study examined artificial intelligence literacy and digital communication competencies of librarians as predictors of service delivery in state university libraries in South-South Nigeria. A correlational research design was adopted for the study with a population of 164 librarians engaged in the state university libraries in SouthSouth, Nigeria. A structured questionnaire designed by the researcher was the instrument adopted for eliciting data from the respondents. The reliability of the instrument yielded an alpha coefficient of 0.87, indicating the instrument is reliable. The data elicited using the questionnaire were analysed using descriptive statistics for the research questions, and the Pearson Product-Moment Correlational Coefficient was adopted for the Hypotheses at the 0.05 level of significance. The findings revealed that the librarians do not possess artificial intelligence literacy for effective library service delivery in the state university libraries examined. The findings indicate that the librarians moderately possess digital communication competencies to support library service delivery in the state university libraries. The finding indicated that a strong positive relationship exists between librarians’ AI literacy and service delivery in the state university libraries. The findings indicated that a moderate positive relationship exists between librarians’ digital communication competencies in 4IR technologies and service delivery. It was recommended that university library management in South-South Nigeria should regularly conduct AI training programmes to improve librarians’ literacy and enhance the use of AI in service delivery, and state university library management should organise capacity building efforts to boost the digital communication competencies of their librarians.
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Journal Article on Artificial Intelligence literacy and digital communication competencies of librarians as predictors of service delivery in state University libraries in South-South, Nigeria.
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Citation
Ijiekhuamhen, O. P., & Obi, B. B. (2025). Artificial Intelligence Literacy and Digital Communication Competencies of Librarians as Predictors of Service Delivery in State University Libraries in South-South, Nigeria.International Journal of Information Resource Management (IJIRM) 2(4), 422-438. https://www.ijirm.com.ng/admin/img/paper/22.Osaze.pdf